Personal farewell letter to a client
For whatever reason that you have to leave your current workplace, your farewell letter to your old clients should be friendly and professional.
It is also important (in terms of perception of your integrity) to not appear to be poaching clients in your goodbye letters, if you are going to remain in the same industry.
All you need to achieve with your farewell letters (after a heads-up phone call) is to thank them for their support over the years, that you are leaving because [insert positive reason here - e.g. 'family' always makes you look good], and contact details.
Do not include anything more than you would write as a goodbye letter to your own boss, and never, ever disparage the business you are leaving.
If you want to make a lasting impression and send along a gift such as a gourmet gift basket to an old client, then make sure you extend the same generosity to your old workplace.
The good-bye letter should include:- Why you are leaving (keep it positive and brief - clients are not interested in a drawn-out personal story)
- Leaving date
- Contact details
- Thanks for their custom
Sample personal farewell note
to a client
Dear XYZ,
As per our last conversation on 11/22/2008, I will no longer be handling your account from tomorrow, as I am leaving ABCompany for the greener pastures of more family time while working from home.
I wish to thank you for your support over the past X years. It was a wonderful challenge to be able to help you in your endeavours with [specifics], especially that time with [specifics].
I have enjoyed working at ABCompany on your project. I am now looking forward to the new challenges of close-quarter surveillance of my soon-to-be teenagers, while working as a consultant in [industry/company].
If you have any questions, or wish to keep in touch, my contact details are [email/phone number].
I wish you all the best in your future.
Warmest regards,
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